Job Description

Department: Recreation / Sports & Fitness Reports To: General Manager Position Type: Full-Time Salary Range: $80,000–$90,000 annually, depending on qualifications Position Summary The Sports Director is responsible for the overall leadership, management, and coordination of the community’s sports, recreation, and fitness operations. This role oversees a diverse range of athletic and recreational amenities, including tennis, pickleball, bocce ball, lawn bowling, cornhole, and the fitness club. The Sports Director will lead a team of approximately 5–8 employees, ensure the delivery of high-quality programs and services, and create an engaging, welcoming environment for residents and members of the community. This position works closely with other department directors and leadership to coordinate operations, enhance the resident experience, and support the community’s overall goals. The ideal candidate is a hands‑on leader with strong organizational, communication, and team management skills, along with experience overseeing sports, recreation, fitness, or club operations. Essential Duties and Responsibilities Sports & Recreation Operations Oversee the daily operations of all assigned sports and recreation amenities, including tennis, pickleball, bocce ball, lawn bowling, cornhole, and the fitness club. Ensure all facilities, courts, equipment, and recreational spaces are properly maintained, safe, clean, and ready for use. Develop, coordinate, and oversee sports programming, recreational activities, leagues, tournaments, clinics, lessons, and special events. Monitor participation, resident feedback, and program effectiveness to identify opportunities for improvement and increased engagement. Establish and maintain operating procedures, schedules, rules, and standards to ensure consistent service delivery. Promote participation across all sports and fitness amenities while fostering an inclusive, welcoming, and community-oriented atmosphere. Supervise and provide leadership to a team of approximately 5–8 employees. Establish performance expectations, assign responsibilities, manage schedules, and ensure appropriate staffing coverage. Provide coaching, training, and ongoing feedback to support employee development and accountability. Foster a positive, collaborative work environment focused on teamwork, professionalism, and exceptional customer service. Address employee and operational concerns promptly and appropriately. Fitness Club Oversight Oversee the daily operations and member experience of the fitness club. Ensure fitness equipment and facilities are properly maintained and that established safety and operating standards are followed. Coordinate fitness-related programming, activities, and services as appropriate. Work with fitness personnel and other relevant team members to support participation, member satisfaction, and efficient operations. Work closely with other department directors to coordinate community activities, events, staffing needs, and shared resources. Collaborate with management to support community initiatives, operational priorities, and resident satisfaction goals. Maintain effective communication with leadership regarding departmental performance, staffing, programming, facility needs, and operational challenges. Support community-wide events and initiatives that involve sports, recreation, fitness, and resident engagement. Budgeting & Administration Assist with the development and management of departmental budgets, operating expenses, and program-related costs. Monitor expenses and resource allocation to support efficient and cost-effective operations. Maintain accurate schedules, participation records, operational reports, and other departmental documentation. Identify opportunities to improve processes, maximize amenity utilization, and enhance the value of services provided. Safety & Customer Service Ensure sports and fitness facilities are operated in accordance with applicable safety standards, established policies, and community guidelines. Respond professionally to resident inquiries, concerns, and complaints, working toward timely and effective resolutions. Promote a service-oriented culture that prioritizes resident satisfaction, engagement, and positive community relationships. Identify facility maintenance concerns and coordinate necessary follow-up with the appropriate departments. Qualifications & Experience Previous experience in sports management, recreation, fitness operations, athletic programming, club management, or a related field. Demonstrated experience supervising employees and managing day-to-day operations. Strong organizational, leadership, communication, and interpersonal skills. Experience coordinating recreational programs, sports leagues, tournaments, fitness activities, or community events. Ability to manage multiple amenities, competing priorities, staffing needs, and operational responsibilities simultaneously. Strong customer service skills and the ability to build positive relationships with residents, members, employees, and management. Basic financial and budget management skills, including expense monitoring and resource allocation. Proficiency with standard business software, scheduling tools, and administrative systems. Preferred Qualifications Experience overseeing multiple sports and recreational amenities within a master-planned community, homeowners association, country club, resort, or community association management environment. Familiarity with tennis, pickleball, bocce ball, lawn bowling, cornhole, and fitness club operations. Experience developing and implementing recreational programming designed to increase participation and resident engagement. Experience working collaboratively with multiple department directors in a service-oriented environment. CPR, First Aid, or other relevant safety certifications are a plus. Leadership and team development Sports and recreation operations management Program planning and event coordination Customer service and resident relations Organization and time management Problem-solving and decision-making Budget awareness and operational efficiency Safety awareness and facility oversight This position operates primarily within a community setting and requires regular interaction with residents, employees, management, and other department directors. The role involves a combination of administrative responsibilities and hands‑on oversight of sports, recreational, and fitness facilities. Flexibility may be required to support tournaments, special events, and activities scheduled outside traditional business hours. Compensation The anticipated annual salary range for this position is $80,000–$90,000 , depending on qualifications and relevant experience. We are an equal opportunity employer and are committed to providing a workplace that values professionalism, collaboration, and respect. Employment decisions are made in accordance with applicable federal, state, and local laws. #J-18808-Ljbffr Access Management

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