Job Description

Turf/Outdoor Power Equipment Service Technician

Since 1904, Koenig Equipment has been family-owned and setting the standards for the Agriculture, Lawn & Garden, and Construction industries. Our core values of customer service, courage, continuous learning, ownership, and trust support our mission of being the preferred choice of customers, employees, and manufacturers alike. Our reputation of superior customer support has enabled growth, reinvestment, new and challenging jobs, and shareholder value for over four generations. Koenig is currently searching for a qualified Turf/Outdoor Power Equipment Service Technician supporting our team and customers at the dealership's Lebanon, OH location.

Duties:

• Perform diagnostic work on equipment to verify needed repairs per estimate. Notify service manager if initial diagnosis is inaccurate.
• Perform assigned work in accordance with the estimate and the schedule. If completion deadlines cannot be met, or additional work is discovered, notify the service manager immediately so a recovery plan can be developed.
• Keep accurate time records by segment on work performed.
• Recommend additional service work to maximize machine productivity, reduce downtime, and add value for the customer.
• Professionally advise customers when required.
• Ensure that all parts requested for the job are billed and parts not used are returned in a timely manner.
• Submit work order detail to the Service Manager immediately upon the completion of each segment.
• Perform duties off-site when required.
• Help maintain company fixed assets as required.
• Attend training and KEI events as required.
• Other duties as assigned by immediate supervisor.

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